Refund policy

Thank you for shopping at Stars Resource. Please read our refund policy carefully to ensure you are fully aware of your rights and responsibilities with respect to your purchases.

1. Returns

We accept returns on unused and unopened products within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.

• If rejected, we will provide an explanation via email.

3. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [Insert Contact Information]. We will work with you to promptly replace the item or issue a refund as needed.

5. Exchanges

We do not offer exchanges at this time. You may return your item for a refund and place a new order for the desired item.

6. How to Initiate a Return

To initiate a return, please follow these steps:

• Contact us at [Insert Contact Information] to notify us of your return.
• Package your item securely and include your original order number and reason for return inside the package.
• Ship your return to the address provided by our customer service team.